PRIVACY AND COOKIE POLICY

Antala is committed to to safeguarding any information that you provide when you use our website, mobile website or services.

 This privacy policy governs our data collection, processing and usage practices. 

Any personal identifiable information that you provide us will be treated in accordance with this privacy policy.

  We will not use or share your information with any other organisation except described in this privacy statement.  Your data will be kept confidential by any service provider that processes the data on our behalf.

 We may update this privacy policy from time to time. Any changes to the privacy policy will be posted on this page and will be effective immediately.  You should check this page to review any changes.

 

What personal information do we collect?

We may collect certain personal identifiable information that can be used to contact or identify you in several ways:

Some personal information is gathered and collected when you complete or submit a form on our website. Forms include our contact form, request a quote, post a comment on an article, discrepancy form and subscribing to our posts or newsletter. Personal information may include your name, job title, email address, telephone number, postcodes, preferences and interests, and any other information about yourself or your business. We may keep copies of information that you have submitted on the forms for monitoring purposes.

Some personal information may be collected when you complete a customer survey.

We collect browser and device data such as your computer’s Internet Protocol (IP) address, geographical location, browser type, browser version, referral source, pages viewed, the time and date of your visit, the time spent on those pages and other statistics.

We collect data on email open rates and clicks on our monthly newsletter. This helps us to monitor and improve our e-newsletter.

How do we use this information?

We may use your personal information to understand your needs and to review, develop and improve the products and services we offer. In addition, for the following reasons:
  • For the purpose of order fufilment
  • To respond to inquiries and to provide customer support
  • To send service or product notices that may affect you
  • To send marketing communications such as newsletters and other information that may be of interest to you. If you do not want to receive these communications from us, you can opt out by clicking on the unsubscribe link at the bottom of the emails or by contacting us at marketing@antala.co.uk
  • For market research purposes. We may contact you by email, telephone or post.
  • To help us assess the effectiveness of marketing campaigns.
  • To improve our website design and usability.

Who do we share this information with?

Antala Ltd is a member of the DGE Group, a network of specialist chemical companies throughout Europe. We may share information collected about you on this website with other members of this group. The members of this Group never sell, rent, or give away information that personally identifies customers to third parties except where elements of the business have been outsourced and the provision of such information is required for the provision of the service to you.

Under such circumstances, the security and confidentiality of personal information would form a part of the legal agreement between us and the supplier. From time to time, we may release aggregated and anonymised marketing statistics to business partners, or may use these in press releases, advertising, or published reports. We would only personally identify you or any other customer in such press releases, advertising, or reports with your prior consent.
 
Service Providers 

We may employ third party companies and individuals to facilitate our services and to provide the services on our behalf, to perform service-related services or to assist us in analysing how our service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Compliance with laws

We reserve the right to use or disclosure personal information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

How do we protect this information?

We are committed to ensuring your information is secure. To prevent unauthorised access or disclosure we have placed suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. In the event of a data breach that is likely to result in a high risk to the rights and freedom of the individual, we will notify the individual without undue delay. We will also notify the Information Commissioner’s Office (ICO) within 72 hours of becoming aware of it.

What are cookies and how do we use them?

Our website and mobile website uses cookies to collect information about your visit and how you use our website. This helps us to analyse our website traffic and improve the website experience for you.

A cookie is a small file that is placed on your computer’s hard drive by a web server.

You can choose to accept or decline cookies. By default, most website browsers automatically accept cookies, but you can modify your browser setting to disable cookies.

Some cookies we use are from third party companies such as Google Analytics, Mailjet, Mailpoet, Hubspot, which we use to provide us with website analytics and intelligence about our website. These companies use programming code to collect information about your interaction with our sites, such as the pages you visit, the links you click on and how long you are on our sites as well as other information. These third party services have their own privacy policies and security addressing how they use and protect your information. We suggest you review their privacy policies as Antala has no control or responsibility over these websites and they are not governed by this privacy statement.

Links to other websites

Our website has links to other websites which may collect personally identifiable information about you. The information practices of those websites linked to Antala.uk are not covered by this privacy policy. We have no control over, and assume no responsibility for the content, privacy policies or practices of any of these third party websites or services. We strongly recommend you review the privacy policy of every website you visit.

Contact us

If you have any questions about this Privacy Policy or if you believe your personal information is inaccurate, please email marketing@antala.co.uk or write to us at:

Antala Ltd
Cromwell Road
Bredbury Industrial Estate
Stockport
SK6 2RF

Last updated 01.05.18

This Policy shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.